The Ultimate Guide to Increase Sales on Amazon and Other Marketplaces

Do you know that Amazon arises to the global list of research and development spenders by the multiple billion-dollar margins?

As reported by Bloomberg, the R&D obtain the level of success in 2017, it’s estimated that $22.6 billion is spent on R&D by Amazon.

In the beginning stage, they sold books to customers, from there they expanded their business and become one of the largest public companies in the world.

Now, Amazon is a titan of e-commerce, logistics, data storage, and media. It splashes in excess more businesses.

In this blog, I’ll explain to you in detail how you can develop a connection with the shoppers, generate more leads and increase sales on Amazon.

Get Review and Feedback from the Target Audience

review and feedback

Reviews and Feedback have a dramatic impact on the sale on Amazon and can add value to the business.

Feedback is like a “Progress card” which shows the performance, quality, and service of the product. Customers give suggestions to the seller related to the product where they need improvement to satisfy their customers all over the wide area. It is entirely related to the customer’s product experience.

On the other side, a review is an opinion of the customers, which tells the detail and attribution of the product such as product life, guarantee, and their experience with a product.

Marketers can clearly recognize the customer’s expectation, concern, and preferences by reviews on the Amazon.

Feedback and reviews play a critical role for them in selling their product. The customers are the vital resource that emphasis the sellers with the key information about the product they have. Feedbacks support marketers in their business success.

The sellers can examine the performance of their product by getting feedback from the customers and also identify how much the customers pleased with their product. It also helps the sellers to address the pain point of the community.

The review is an essential part of the e-commerce business. 90% of customers say buying decision is influenced by online reviews.

Ryan Fish demonstrates in detail that how online reviews will impact on various practices.

Buyers do a lot of research on Amazon before buying a product or service. Reviews help them while making an informed product decision, give the ability to compare similar products and analyzed the efficiency of the product.

There are two types of reviews.

Positive reviews:  Explain the performance and effectiveness of the product. It also persuades the audience to pay more money for quality products and services.

Negative Reviews:  It negatively influences your customers buying decisions and product sales of approximately 22%.

There are some essential findings of the customer who used the internet to read reviews for the local business in 2017 and 2018.

  • In 2018, 27% of consumers survey online daily for the local business as a comparison with 2017.
  • 69% of customers monthly survey the reviews.
  • 56% look online business weekly.

Sell a Unique Product

sell a uniqueproduct

“If you use your money to create exceptional products you don’t need to spend it on ads,” says Seth Gadin.

Unique product means the product which you’re going to distribute with the key attributes to retain your customers towards your brand, and nobody else in the market will have the same product as you have.

Before designing a product or item for your target audience, you need to accumulate information about the market trends, competitors, customer’s behavior towards the instant product.

After that, you can easily classify which product the shopper immensely need or demand in the market. It’s estimated that in Amazon the seller generates a profit of over $12,000,000 on sales every hour on average.

Amazon makes it convenient for the seller who is new in the market to come up with a brand new product that has unique features to get more positive reviews and feedback from the shoppers.

According to Omnichannel Buying Report, 78% of universal respondents to survey made a purchase on Amazon.

To maximize the revenue, the sellers must codify the small segment they want to target. They should identify the hurdles their customers are facing and turn up with a unique product having a solution to the problem.

Along with the evolution of marketing strategies, customer behavior also changed. Sale conversion helps the seller to gather worthwhile information about the customer what they like or looking in the product to satisfied their requirements.

Improve Ad copyimprove ad copy

Ad copy plays an essential part in the market while describing your product to the audience. It looks like a sales letter or a specific content that is written to address the customer’s problem and get a response of your reader towards your brand or product.

Ad copy impels a massive impact on the conversion rate, sales, and profit. Selling your product online on Amazon is not easy, at that time Ad copy takes place.

 You can underline the key benefits which customer could receive after acquiring the item. It also raises more traffic to sales and adds more value to the product.

There is one of the best tools named Sellerapp which helps you to find the best product to sell on Amazon. Using this tool, you can increase sales on Amazon and hunt for business activities daily.

There are two mains types of Ad copy.

Ad Image:

Great Images gives the perfect impression of any product or brand. Selling your product on Amazon, you must have high-quality images, features and benefits to attract your audience and turn them into your customers.

Jungle Scout App & Jungle Scout Pro Extension is the solution for Amazon products. It helps you to extract all the data of the product on Amazon. It also facilities you by providing photography for your product to attract your public audience.

There are other magnificent tools named Splitly which helps you to track the Amazon best product images. Using this, you can improve your listing content, rank on search engine and test prices. titles, images and much more.

You are also able to add video, which shows how your product works and how customers take advantage of it. Powerful video copy emphasizes the individual verbalizing everything that would be included in the pattern of written copy.

Ad text:

When you’re striving to explain the audience regarding your product, then you need to take care of words that you need to use.

The text should be concise, simple and easy to understand. Every word should demonstrate the worth of the product to the audiences. The text drives the Amazon searcher directly towards your brand or product than rivals.

The text which you add in ad copy should match with the keywords that are crucial for the product, conversion rate, relevance, and clicks.

That’s why it’s important to have relevant keywords that closely relate to what the person is searching for,” says Macfarlane.

Amazon wants your title to be short, descriptive and to the point, they do allow for between 150-250 characters”.

Examine the Competitor:

examine competitors

Each business faces competitors, which hold the same product by sharing the market pie with you. The customers might be spending more money on your competitor’s product.

So, if you crave to sell your product online using Amazon, then it’s imperative to analyze your competitors. There are a few questions you should know the answers to them.

  • Who’s your competitor?
  • What they are selling?
  • Is your product different from rivals?
  • Have you obtained information about their competitors?
  • What strategies they’re using or working on?

Before offering a product or service to the target market, you need to find that if your product is similar to competitors then how you could attract the customers toward you than your rivals. So, you can urgency find the gaps in the competitor’s marketing strategies and try to fill up.

Competitive analysis or competitive research is a field of strategic research that specializes in the collection and review of information about rival firms. It’’s an essential tactic for finding out what your competitors are doing and what kind of threat they present to your financial well-being.

Through competitor analysis, you can assemble valuable information about the competitor’s activities they are performing to get more prioritization and hold a stand in the market with a similar or unique product. 

There are 5 incredible steps for competitive analysis by Dan Tighe,  which helps you in while developing the marketing strategies to convince the audience towards your product.

  • Identify Your Top Ten Competitors
  • Analyze and Compare Competitor Content
  • Analyze Their SEO Structure
  • Look at their Social Media Integration
  • Identify Areas for Improvement

Competitive pricing:

competitive pricing

Have you heard that the price of the commodity is raise because of the quality of the product is high?

Yes, the customers buy something expensive because it assures them that the quality of the product is superb than a cheap product.

Competitive pricing means setting the price of a related product, based on your competitor pricing in the market.

After entering the market, the seller always must have a glance at competitor pricing. If the product features are comparable to a rival, then the seller may set the price of the product relative to competitor pricing.

This is human nature when they look at the two same products in the market with the same attributes then they are more looking towards that seller who’s pricing is less than others.

There are three things that the seller keeps in mind while setting a price of the product.

  • If your product has unique features than competitors, then you can set the price above the commodity.
  • Sometimes the seller has enough resources and doesn’t affect the cost of production after setting a low price, then it reveals that how sellers constructively develop their marketing strategies.
  • When the product is relatable to a competitor, then the seller needs to focus on the product itself by advertising their product on Amazon and other social media channels.

Amazon’s pricing strategy is different from its competitors such as Walmart, Alibaba, eBay and many more.  Amazon usually doesn’t focus on its competitor because they viewed as creative in the market. 

Currently, it has become easy for the seller to oversee the competitive prices using fancy tools. There is one of the most appealing tools named Pricefy.io, where you can monitor your competitor’s product price all over the world, currency or marketplace, (Amazon, and eBay) on a regular basis.

You can also monitor an e-commerce competitor directly, just using their store website URL.

Follow Rules and Regulations of Amazon

rules and regulations for amazon

There are certain policies and agreements for the seller on Amazon which should b followed or otherwise you may lose the chance to sell the product on Amazon marketplace.

Let’s talk about some essential policies on which Amazon holds dear.

Product and Listing Restrictions

Sellers need approval from the Amazon to get listed or sell your product to the target audience all across the world. You can’t list the product which is assisting the violation of legal rules and regulations like drugs or contraband.

You can overview the  product restriction before selling your product on Amazon which includes:

  • Listing restrictions
  • Trade control laws
  • Prohibited product claims

Product details

The other policy is about product detail information which explains in detail which writing style you need to use to portray your product to the audience and influence the customers buying decision.

Amazon also mentions the rules which seller should apply in all products in the Amazon service.

There are some other policies for the seller if they want to obtain more ROI utilizing Amazon service to sell their product to the public.

SEO optimization:

seo optimization

SEO is the process that gives you the ability to optimize or rank your website or web pages in order to appear at Google search engine.

The search engine helps you to get massive traffic and leads to your content, website or pages. It also encourages more people to find the highest-ranking content by adding specific keywords. 

If you want a product optimized for a specific keyword on Amazon then you need to ensure the following.

  • A catchy title including your main keyword in a title.
  • Product information and keywords which also greatly impact on the positive and negative reviews about the product
  • Add relevant multiple images for your product

Paul Skarie provides you with a proper guideline that helps you that how you can optimize listing on Amazon.

Let’s take an example for a better understanding of the science behind the ranking.

Keywords

  • If you search for the keyword “DJ Headphones” into the Amazon search bar, it will show you the following results.

  • You will see that most of the products have the main keyword “DJ Headphones” in their title.
  • We have selected the Greatest Stereo Headphones DJ Style Dynamic Sound. In the product description, the headphone keyword added multiple times which increases its ranking on the search engine.

  • Relevant Images: For the above product, all of the images are related to Headphones. Amazon uses machine learning to detect the nature of the product.

Product Promotion

product promtions

Product promotion is a set of marketing activities intended to boost up the sales of product and services. It also informs the customers about the product quality aspects and influences the customer’s purchasing power.

There are several ways to promote your product to the target audiences.

Here are the best Five Ways to promote your Amazon listing introduced by Adam Zlotnik in a more comprehensive way.

  • Sponsored Ads &  Promotions
  • Social Media
  • Blogging
  • Build an Email List
  • Deal Websites

Facebook Retargeting for Amazon Products

With the advancement of technology in the digital era, marketing tactics also grew which helps the marketers in numerous ways to target the audience on social media platforms.

Now it becomes more favorable for the Marketers to retarget the customers who have just visited your website but haven’t bought your product.

Retargeting is a significant move for the retailers to bring the customers towards your website repeatedly. There are multiple tools which help you to retarget the public by creating the campaigns or brand for selling the product or services.

Retargeting operates by appending a piece of code (usually called a pixel, such as the Facebook Pixel) to your website. When a visitor comes for the first time to your website, the pixel drop an unnamed browser cookie. It won’t affect the performance of the site.

The cookie helps you to find out that when serves ads to the customers as a retargeting provider, and your ad should serve to those who visit your website once.

There are two approaches that you can apply to plan Facebook retargeting for your Amazon business.

  • Retarget your existing customers: You can retarget your audiences with the campaigns, ads of your product, who visit your website previously but haven’t performed any action.
  • Retarget landing page visitors:  If you want to attain traffic towards your brand from the outside of the Amazon to a landing page, then you need to place the retargeting code or pixel on your landing page. That will gives you the ability to retarget your visitors.

Replug is one of the best tools which constructs Retargeting pixels of social media platforms for your businesses in a simplistic way. You can also create a custom campaign and find insight to track the performance of the campaigns.

Attain the Buy box

Buy Box means having a product detail information on Amazon where the customer can add the favorite items or product into the cart for purchasing the product.

After selecting a product, you can view the product detail page and buy a box on the right side of Amazon as shown in the image.

Not all sellers are eligible to win the buy box, its all depends on the seller, selling product history, quality, performance, and the benefits that customer receives after acquiring the product.

Lots of newbie seller comes with the unique product possessing better quality than rivals on Amazon market then they have a chance to get the buy box by adheres the Amazon certain standards. There are some factors which included to attain the buy box.

  • Order Defect Rate
  • Performance metrics
  • Customer service quality
  • Length of time on Amazon

It would difficult for the seller to win the buy box for every product which they listed on Amazon. On the other end, it’s necessary to win the eligibility of buy box to endure hard against the competitors carrying a similar product and get more ROI.

Offer Discounts

offer discounts

Offer a discount is a very effective strategy to draw customers into your stores. Customers are continuously looking for ways to get discounts on different products and services. You can easily attract your customers to your brand by telling them how you can save your money.

So, if you want to increase sales, then you have a better option to offer a discount on Amazon to get informed of your customers and build a strong relationship with the shoppers.

There are many blogs that explain to you different strategies of offering a discount on the product and services to persuade the audience’s buying power.

One of the best blogs which I’ve not studied before is How to Use Discount Pricing Strategies to Make More Sales by Celine Roque. She describes the pros, cons, and types of Discount Strategies in an elegant manner.

For instance, there is a seller who entered the Amazon marketplace. The seller represents their product and its essential detail to the target audience. They develop strategies to reach a pool of customers and establish the reputation of the brand. The strategies are:

  • Initially, the seller offers a 50% discount on all items.
  • After actively bringing customers towards their storehouse, they offer a 10% discount on 100 items and a 5% discount on 500 items.

Through these strategies, the seller would receive more profit, gain a market share and receive feedback and review related to the product.

Conclusion

When selling products on Amazon, you should be focusing on providing better customer service to delight users. This can increase the positive reviews and feedback for your product.

Also, it is quite noticeable that running marketing campaigns on Facebook and other social media channels along with retargeting campaigns can dramatically increase your sales.

And while running campaigns, you can use Replug to retarget visitors whenever they click on your ad. If you have other advice from your personal experience, please do share.

 

About the Author

Sadia Umer works on putting together high-quality content for Replug customers to read. When she isn't writing, she can be found reading and trying random life experiments.

Online Sales- Replug

A Quick Guide to Help Increase Your Online Sales

Online sales have gradually but surely become the backbone of almost all businesses. Companies across the globe have developed attractive websites, irresistible sales and quicker check out procedures.

This surge in online sales has such a huge impact that in Q4 of 2017 alone consumers spent almost 100 billion dollars in the retail e-commerce market. No wonder why everybody wants to sharpen their online sales skills.

Empathy is the first thing to practice if you want to become the heart and soul of people. If you’re an empathetic business person, it shows that you care about the utility of the customer. If you learn to prioritize your customers above your business, you’re going in the right direction.

One thing is certain, people are smart these days. Digital media has made them aware of their surroundings. If you are not sincere with them, you could easily get caught.

It is important to address the needs of the general public so that they invest in you.

It also waters your relationship with your customers if they start thinking that you strive for their interests.

The pursuit of your target market will help you grow exponentially. I wouldn’t be lying by saying that no one cares about random ads. While browsing through social media, you see tons of ads and you just skim through irrelevant ones.

Invest your energies in those people who you think could be your potential clients. Don’t just create content and randomly spam it. Go down this road with your own strategy otherwise, your competitors will subjugate you. One of the best strategies in narrowing down your audience is via Re-targeting. You must check out this infographic published by Chango.

Retargeting- Replug

We have more for you.

Read through the article to unravel the secrets to increase online sales.

Top Drawer advice to Increase online sales

The trick of the trade is so straightforward. You have to build and implement a sales strategy that evolves with time and changing the behavior of your clients.

Your number one goal should be to direct traffic to your online business and then make sure that those who visit don’t leave without a purchase. Below are a few pointers to help you achieve just that.

As you sow so you reap

Most recently, quite a few companies have plunged to their doom because of the data breach. The average data breach costs a company about $3.6 million. Customer trust is the biggest factor in making or breaking a business. People keep coming back month after month to business/ services they trust.  

Providing false information on your website, over-committing, underperforming and breaking promises you make to your customers are some traits that are bound to make a company lick the ground.

On the other hand, having a trustworthy relationship with your paying customer ensures loyalty even if there are hiccups along the way.

But to build customer trust and win their hearts. Here are some best practices to follow.

Honor your Commitment

Do not make promises that you can’t keep. Not living up to expectations almost always backfires. Keep your word with your clients even if it sets you back a couple of bucks.

Transparency

Providing insights into your company builds a strong trust level between business and client. If customers can see your inner workings, their mind is at ease from fraudulent activities.

Customer Support

Answering customer queries and solving their ambiguities enthusiastically elevates their moral and confidence. Offer them solutions and respond to customer support questions at your earliest.

Acknowledge Shortcomings

Every business has shortcomings and once in a while, they are exposed to the clients. Do not try to cover them up, rather own up to your mistakes and explain to your clients how you will fix them.

Use trust Badges

Highlight certificates awarded to you by trusted bodies to elevate trust level. Small things like SSL certificate and similar badges are bound to cement confidence in your product.

Target Audience and Conversion Optimization

To maximize the revenue, a business must identify the target audience and mold according to their needs. Identify the problems faced by common people and try to add value to their lives.

Do your homework before shaping your product. Collect demographic, psychographic, behavioral and geographic information of your audience. Be aware of their lifestyle, opinions, activities, and interests. If you don’t care about all these things you’ll be just another joe in the market with an unambiguous vision.

Conversion optimization works on this same strategy; to become organic and evolve according to your customers’ needs. You can gather valuable insights about what your customers actually like and not just crunch random numbers.

Conversion optimization is the best way to increase your ROI. You could take two approaches to create your sales strategy.
One way is to invest time and resources in acquiring customers. But, in the long run, it could cost you much more and negatively impact your ROI. Conversely, you can give your current customers what they want and give them a chance to convert. In short, make the most out of the traffic already coming to your site rather than luring new visitors.

Psychological persuasion

Believe it or not, psychological triggers do improve your online sales. You all must have heard of the Law of Reciprocation; having the urge to help someone who has helped you in some way. That’s human nature to bloom through mutual benefit and it could be used as an instrument to strategize your online sales.

Use Reciprocity in your business, that will cast a spell on your customer to automatically like you. Give them freebies, gift coupons or surprise them by a random check-in call. Make things problem-free for them proactively.

This will propagate a seed of compassion in their head and directly or indirectly they’d want to return the favor. It’s like balancing the seesaw swing.

Let me back up the power of persuasion by telling you the story of Phillip Kunz, a professor at Brigham Young University. In 1976, he and his fellow Michael Woolcott sent Christmas Cards to random people. And surprisingly, he kept on receiving Christmas greetings from random people even after 15 years. Read this amazing compilation of persuasion strategies enlisted by Neil Patel.

Not just by reciprocation, you can win more converted customers by aiming at them via different channels. Check out 5 Powerful Psychological Triggers to Improve Marketing to Increase Sales.

Improve your Website

Improving your website means improving your customers’ experience. You have to walk on eggs while designing your website. Because no matter how fully developed your website is, if it’s not a feast for the user’s eyes, then it’s of no use.

Your website should be easy to use and should not intimidate the user.

If you don’t know how to start, you must let a tool mentor you and figure out your website’s score.

The first step is to run heat maps on your website. Heat maps are used in every discipline these days but in this context, they analyze your website. They make you see which areas of your website gets the most attention by highlighting your website in different colors.

Some top tools to help you create heat maps are Hotjar, crazyegg, and Inspectlet.

By inspecting the heat map, you can easily decide the placement of your content, Call-to-action ads, navigation bars, and buttons etc.

The mannerism in which heat maps are concluded could vary. Let me explain all of the types for you in detail

Heatmaps

You must already be aware of the heat maps by now. The area that is accessed the most is colored with bright colors.

Scroll Maps

You have written a well-organized blog post containing thousands of words and blazing information, but how to judge that the visitors actually read your whole content?

That’s where scroll maps come in handy. Scroll Maps help you identify how useful your content is from the viewer’s perspective. If the users are skimming through your post and bouncing halfway through your blog, this could be calculated via scroll maps. If the colors transit sharply, then it is an alarm for you to amend your website layout and modify your content a little.

Nielsen Norman Group identified that 80% of the visitors are focused on what’s above the fold. This instructs us to crown the important information.

Encourage people to scroll down your websites by beautifying it. Exclude all the spoilsport information that dwells on your page that does nothing but repels the visitors away.

Click Maps/ confetti

Confetti calculates the singular movement of every visitor on your webpage. A tiny colored speck is formed at the spot where the user clicked.

You can find out where the visitor clicked the most on your page and the intent behind each click.

You can see where the user clicked and if it’s a clickable area or not. Often a time, users misjudge clickable from non-clickable items and get frustrated when it doesn’t consequent to the desired outcome.

Effortless checkouts

From my personal experience, signups or any additional processes while checking out my cart, torments me. It’s understandable that it’s necessary to build your business by asking for more sign ups but that is not the appropriate time to nudge the user. This might vex away the user and affect your sales.

There must be some sports-geeks reading this article. Have you ever shopped from Nike’s website? They ask their customers to sign-up with them to avail free shipping or be able to return merchandise.

Their idea is to make their customers feel important by becoming a “Nike Member” but shouldn’t everyone be treated equally? Non-members should be sanctified to get free shipping as well.

In another perspective, Non-Nike members might feel a gush of resentment if they need to return the purchased item for any reason.

Streamline your checkout process and do not shoo off your customers when they came this far. It means very limited question fields on the checkout page and no extraneous ads.

And if it is an utter necessity of your company to increase signups, wait till the user is done with the purchase and then invite them to create an account. That’s synonymous to doing the right thing at the right time.
Module is the live example of the latter technique.

Customer Engagement via Communication

Customer engagement plays a major role in keeping your brand at the top of the ladder. Interacting with your customers personally would gain their loyalty towards you.

When the customer has invested some amount of money in your product, they expect you to empty the tank. They can compromise on anything but they feed on your responsiveness.

Do not neglect any channel where your customer has initiated conversation with you. Answer to their facebook queries, reply to their tweets, reply to them on your blog and emails.

Have you ever felt the influx of admiration after getting a response from your favorite blogger? This really has the power to assimilate influence in random people and just because of your good manners; they actually do business with you.

You can also track your engagement on social media to statistically improve your communication.

Twitter lets you keep track of your twitter activity by analyzing average tweet performance, average retweet number, and average shares. Keep an eye on the responses and reciprocate with the customers.

Live Chats

Live chats are a fail-proof and responsive communication channel. Real-time communication with the customers characterizes you as a reliable source. Even if it’s the chatbot answering to their queries, they’ll feel that they’re important to you.

And if the chatbot fails to understand their question, they may get redirected to an actual customer support representative. It’s a good deal for everybody

SmugMug, a support community for photographers, gained 94% of customer satisfaction after deploying live chat in their community.

According to an extensive study done by Furstperson, 77% of the customers are reluctant to make a purchase from those companies that don’t have the option of live chat.

A marketing Automation service provider company, Autopilot, has disclosed the secret of their exponential growth. Live chat has helped them win their customer-base from 0 to 2500,  and 21% MoM revenue growth.

The technology of Live chat has widespread not just because of its convenience. But, because of its perpetual evolution day by day.

The modern day chat messengers are intuitive, responsive and are a bargain-counter expense.

And above all, it keeps your customer happy and satisfied.

Decoy Pricing

Once again, psychology gives you a way to bait your customers.

Decoy effect, also known as asymmetric dominance effect, states that if a decoy is added as an option to the customers, they’re most likely to choose the midway object.

When the customers are given two options, it’s hard for them to make a choice. If you wish to encourage your customers to buy the expensive item, add a decoy.

Keep the value of the bait lower than the most expensive item and make sure that its price is almost the same. Most people will prefer the most expensive item that’s providing them more value, but even if they don’t, they’ll buy the bait. Which means more cash inflow for you.

Apple stepped up their strategy and created two decoys when they unveiled their iPod Touch devices.

If you look at the prices in the above screenshot, they’re offering 16GB iPod in $229, 32GB iPod in an intermediate price of $299 and $64GB in $399.
The middle option looks like the best option for the user to buy a good storage device at an average price.

Share unique content via Emails

The act of keeping in touch with your customers help you in customer retainment. Many businesses have faced plight by disregarding their customers after getting their money.

You must be aware of a famous quote by Bill Gates; “Content is King”.

Educational content is valued and appreciated by a number of people, nonetheless, that is not the only way to share your content. The number of subscribers to the newsletters is also increasing. The most recent data shows that 23% of consumers subscribe to the newsletters to get their hands on different deals.

Remember, the more attention you’ll pay to your customers, the more likely they are to become your loyal customers.

Offer a guarantee

Your customers will believe in you when you will believe in yourself.

If you stand by your product and give them a ‘Satisfaction guaranteed’ approval, a weight of uncertainty will be lifted from their heads.

If you’re guaranteeing your product then this gives a feeling that you have confidence in what you’re selling.

Even in case of a dissatisfied customer, assure them that you’re always available to adjust this inconvenience. Provide a money back guarantee or give them an option to return their purchase in case of any accidental transactions.

As a conclusion to a common observation, almost 70% of the shoppers check the returns before actually initiating the purchase.

Make a hassle-free return policy for your customers to smooth out the return process for them. Together with that, customers are more inclined to buy even costly items if you have a good return policy to offer.

Shoppers agree that return policies do affect their shopping behaviors. 27% of the consumers said that they’re more likely to buy a $1000 item from a company that offers a smooth return policy and only 10% of the people would buy such items from companies providing cumbersome or no return policies.

Conclusion

Social media has upgraded e-commerce many a fold over the past few decades. In order to survive in the competitive market, you need to come up with cautious strategies.

For your business to soar, you need customers to invest in you. I have discussed a few practices for you to elevate your sales game.

The first and the foremost step is to gain your clients’ trust. Deal with your clients honestly and do not wreck your credibility by making the promises you can’t keep.

Devotedly serve your targeted audience and make the best of your time and resources.

Reciprocate with your customers and incline them towards loyalty.

Work with the latest technologies and make them believe that they’re in best hands.

Use scroll maps and heat maps to improve your website thereby improving the quality of business with your customers.

Engage with your customers via Live Chats, Emails and other social platforms.

The most crucial thing to worry about is consistency. Consistently working towards betterment will improve you in every field of life.

About the Author

Fatima, a technical writer and a working professional, incorporates with businesses related to software development and training management, her blogs facilitate people to attain a complete picture of the platform she writes for.